Sharon McManus is our Senior Consultant and has worked for Chapman & Associates since 1990. She has worked in the clinical nursing field with specialities of surgical and coronary intensive care, orthopedics, obstetrics, gynecology, and pediatrics since 1977.
Mrs. McManus has a comprehensive background in fee schedules for several states, ICD-9 coding, quality assurance, utilization review and hospital audits. Sharon manages our hospital pre-authorization and concurrent review program. Mrs. McManus has worked as a Case Management Consultant for twelve years and successfully completed the Case Management Certification exam in 1993.
Sharon has been a member of the Colorado Division of Medical Cost Containment (Colorado Department of Labor & Employment) task force for Rule XVIII changes in 1997-1998 and the Division of Workers' Compensation Dispute Resolution section Nurse Case Manager task force in 1998-1999.
Suzi Warner joined the Chapman & Associates' team in 1998. Suzi brings an outstanding commitment to customers and strong supervisory skills. Her expertise with information systems and commitment to leading edge technology for claims processing make her a truly valuable resource for both our staff and the clients we serve. As Office Manager, Suzi has lead our outstanding Administrative Support Team and provided orientation and cross training to every staff member. In addition to developing a number of processes to streamline workflow and enhance client communications, Suzi has provided systems documentation and serves as our technology interface to rapidly address automated claims processing issues. Suzi's staff includes:
Ruth Miesner is a Claims Processor supporting our Nationwide Claims Unit. Ruth provides expertise in data entry and claims reporting for our clients, who appreciate her commitment to rapid yet accurate claims turnaround. Furthermore, Ruth's background in human resource management and office administration are complimented by her commitment to excellent customer service.
Paula Ulibarri is the Administrative Assistant for Case Management. She assists our Nurse Case Managers to schedule and monitor client appointments and provides an interface for physicians and facilities' staff when our Nurses are on rounds. Her commitment to our clients and staff provide a high level of service and support for patients and providers alike.
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